Research hub · Insurance
Commission operations
The question is not whether reconciliation can be automated. Much of it already is. The open question is what economically meaningful work remains after a properly configured baseline.
Workflow under study
Statement→Normalize→Match→Exception→Investigate→Resolve→Approve
Decision-critical unknowns
- How many exceptions remain after configured AMS/support?
- Which are configuration fixes versus genuine investigations?
- How much staff time remains after specialist solutions?
- What work must remain with an authorized human?
- Is the residual economically meaningful?
Limitation. Public documentation does not establish a specific agency’s residual workload, willingness to pay or attainable provider margin.